Privacy Policy

Shandong Qingkong Remote Control Machinery Co Ltd and its affiliates (collectively, “Qingkong”, “we”, “us”, and “our”) respect your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to Qingkong websites, products, and services that display or provide links to this Policy.

This Policy describes how Qingkong processes your personal data, but it may not address all possible data processing scenarios. Qingkong may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

This Policy describes:

1. How We Collect & Use Your Personal Data

2. Cookies & Similar Technologies

3. How We Disclose Personal Data

4. How to Access & Control Your Personal Data

5. How We Protect Your Personal Data

6. How We Process Children’s Personal Data

7. Third-Party Providers and Their Services

8. International Transfers of Your Personal Data

9. Updates to This Policy

10. How to Contact Us

1. How We Collect & Use Your Personal Data

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a Qingkong account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with Qingkong, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

Before using Qingkong’s products or services, you may need to provide personal data. In some cases you may be able to opt not to disclose your personal data to Qingkong. However, not providing Qingkong with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

We may use your personal data for the following purposes:

• Creating an account.
• Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services, and white papers); and providing technical support.
• Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in Qingkong activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
• Sending you important notices, such as installation of and updates to operating system or application.
• Providing you with customized user experience and content.
• Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
• Improving our products and services through internal audits, data analysis, and research.
• Analyzing the efficiency of our business operations and evaluating market share.
• Troubleshooting when you send us error reports.
• Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading.
• Ensuring the security of our products, services and customers or users, executing and improving our loss prevention and anti-fraud programs.
• Complying with and enforcing applicable legal requirements, industry standards and our policies.

Qingkong may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, Qingkong will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. Qingkong may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.

We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, et gëtt nach während der Veraarbechtung als perséinlech Donnéeë behandelt.

Qingkong veraarbecht Är perséinlech Donnéeën no den Ufuerderunge vun applicabel Gesetzer op eng entspriechend legal Basis, dorënner:

• Veraarbechtung vun Äre perséinlechen Donnéeën fir de Kontrakt ze erfëllen wann Dir op eng Transaktioun oder Serviceufro reagéiert;
• Veraarbechtung Är perséinlech Donnéeën mat Ärer Zoustëmmung;
• Veraarbechtung baséiert op de legitimen Interesse vu Qingkong oder enger Drëtt Partei wa mir Är perséinlech Donnéeën benotze fir Iech ze kontaktéieren, maachen Marketing oder Maart Ëmfroen, verbesseren eis Produkter a Servicer, ausféieren a verbesseren eis Verloscht Präventioun an Anti-Betrug Programmer, an aner Zwecker. Legitim Interesse enthalen eis et z'erméiglechen eist Geschäft méi effektiv ze managen an ze bedreiwen an eis Produkter a Servicer ubidden; d'Sécherheet vun eise Geschäfter ze schützen, Systemer, products, Servicer, a Clienten; intern Gestioun; Konformitéit mat internen Politiken a Prozesser; an aner legitim Interessen an dëser Politik beschriwwen;
• Veraarbechtt Är perséinlech Donnéeën wéi néideg fir gesetzlech Verpflichtungen z'erhalen an z'erfëllen.

2. Cookies & Similar Technologies

2.1 Cookies

Fir sécherzestellen datt eis Websäit richteg funktionnéiert, mir kënnen heiansdo e klengt Stéck Daten, bekannt als Cookie, op Ärem Computer oder mobilen Apparat setzen. E Cookie ass eng Textdatei, déi vun engem Webserver op engem Computer oder mobilen Apparat gespäichert gëtt. Den Inhalt vun engem Cookie kann nëmme vum Server gelies ginn, deen de Cookie erstellt. Den Text an engem Cookie besteet dacks aus Identifizéierer, Site Nimm, an e puer Zuelen an Zeechen. Cookies sinn eenzegaarteg fir de Browser oder mobil Uwendungen déi Dir benotzt, an aktivéiert Websäite fir Daten wéi Är Virléiften oder Artikelen an Ärem Shopping Weenchen ze späicheren.

Like many other websites or Internet service providers, Qingkong uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.

Qingkong will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera

2.2 Web Beacons and Pixel Tags

In addition to cookies, we may also use other similar technologies on our websites such as web beacons and pixel tags. For example, when you receive an email from Qingkong, it may contain a click-through URL that links to a Qingkong web page. If you click the link, Qingkong wäert Äre Besuch verfollegen fir eis ze hëllefen iwwer Är Virléiften fir Produkter a Servicer ze léieren an eise Clientsservice ze verbesseren. E Web Beacon ass en transparent grafescht Bild, dat an enger Websäit oder an enger E-Mail agebonnen ass. Mir benotzen Pixel Tags an E-Mailen fir erauszefannen ob eng E-Mail opgemaach gouf. Dir kënnt zu all Moment vun der Qingkong Mailing Lëscht ofmellen wann Dir net op dës Manéier verfollege wëllt.

Andeems Dir eis Websäit benotzt, Dir averstanen d'Benotzung vu Cookien, Web Beaconen a Pixel Tags wéi uewen beschriwwen.

3. How We Disclose Personal Data

Qingkong deelt Är perséinlech Donnéeën mat anere Partner, wéi an dëser Politik beschriwwen, wann Servicer gi vu Partner autoriséiert vu Qingkong. For example, wann Dir en Online Kaf vu Qingkong maacht, we must share your personal data with the logistics provider to arrange shipment or a partner to provide services. In addition, as a global company, we may share personal data with Qingkong affiliates and subsidiaries.

To comply with applicable laws or respond to valid legal procedures, Qingkong may also disclose your personal data to law enforcement or other government agencies. If Qingkong is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. Qingkong may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, oder wann et am Zesummenhang mat enger Enquête vun verdächtegt oder aktuell illegal Aktivitéit ass.

4. How to Access & Control Your Personal Data

Et ass Är Verantwortung fir sécherzestellen datt all perséinlech Donnéeën, déi u Qingkong proposéiert hunn, richteg sinn. Qingkong ass gewidmet fir d'Genauegkeet an d'Vollständegkeet vu perséinlechen Donnéeën z'erhalen an d'Donnéeën aktuell ze halen.

Am Ausmooss vun applicabel Gesetz néideg, du kanns (ech) hunn d'Recht op Zougang zu bestëmmte perséinlechen Donnéeën, déi mir iwwer Iech erhalen, (ii) froen datt mir Ongenauegkeeten an dësen Donnéeën aktualiséieren oder korrigéieren, (iii) Objet oder limitéiert eis Notzung vun Äre perséinlechen Donnéeën, and (iv) frot eis Är perséinlech Donnéeën aus eiser Datebank ze läschen. Fir dës Rechter auszeüben, wann ech glift klickt hei fir Äre Feedback online ze ginn. Är schrëftlech Demande kann fir Sécherheet néideg ginn. Mir kënnen d'Demande refuséieren wa mir raisonnabel Grënn hunn ze gleewen datt d'Demande betrügeresch ass, onmachbar oder kann d'Privatsphär vun aneren a Gefor bréngen.

Wann duerch applicabel Gesetzer erlaabt, Dir hutt d'Recht Är Zoustëmmung zu all Moment zréckzezéien wann Qingkong Är perséinlech Donnéeën baséiert op Ärer Zoustëmmung veraarbecht. However, De Réckzuch beaflosst net d'Legitimitéit an d'Effektivitéit vu wéi mir Är perséinlech Donnéeën op Basis vun Ärer Zoustëmmung veraarbecht ier de Réckzuch gemaach gëtt; et beaflosst och keng Datenveraarbechtung baséiert op enger anerer Begrënnung anescht wéi Är Zoustëmmung.

Wann Dir mengt datt d'Art a Weis wéi mir Är perséinlech Informatioune veraarbechten net mat den applicabelen Dateschutzgesetzer entsprécht, Dir kënnt déi zoustänneg zoustänneg Dateschutzautoritéit kontaktéieren. Dir kënnt d'Informatioun kréien fir d'EU Dateschutzautoritéiten ze kontaktéieren op http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

5. Wéi mir Är perséinlech Donnéeën schützen a behalen

D'Sécherheet vun Äre perséinlechen Donnéeën ass eis wichteg. Mir benotzen passenden kierperlech, Gestioun, an technesch Moossname fir Är perséinlech Donnéeën virum onerlaabten Zougang ze schützen, Offenbarung, use, Ännerung, Schued, oder Verloscht. For example, mir benotzen cryptographic Technologien fir Daten Confidentialitéit, Schutz Mechanismen fir Attacken ze verhënneren, an Zougangskontrollmechanismen fir nëmmen autoriséierten Zougang zu Äre perséinlechen Donnéeën z'erméiglechen. Mir bidden och Training iwwer Sécherheet a Privatsphär fir Mataarbechter fir hir Sensibiliséierung vum perséinlechen Dateschutz ze erhéijen. Qingkong ass engagéiert fir Är perséinlech Donnéeën ze schützen; awer, notéiert weg datt keng Sécherheetsmoossnam perfekt ass.

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards Qingkong uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your registration information as long as your account is necessary for service provision. You can choose to deregister your account. After you deregister your account, we will stop providing you with products and services through your account and delete your relevant personal data, provided that deletion is not otherwise stipulated by special legal requirements.

6. How We Process Children’s Personal Data

Our websites, products and services are primarily intended for adults. A child must not create a Qingkong account without the consent of a parent or guardian. If a child’s personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child’s parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child’s personal data without verified prior consent from the child’s parents, we will attempt to delete the data as soon as possible.

7. Third-Party Providers and Their Services

To ensure a positive user experience, you may receive content or web links from third parties other than Qingkong and its partners (“third parties”). Qingkong does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

Qingkong cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, liest w.e.g. a kuckt op d'Dateschutzpolitik vun der Drëtt Partei.

8. International Transfers of Your Personal Data

Als global Firma, Är perséinlech Donnéeën, déi vum Qingkong gesammelt ginn, kënne veraarbecht oder zougänglech sinn am Land / Regioun wou Dir eis Produkter a Servicer benotzt oder an anere Länner / Regiounen wou Qingkong oder seng Associatiounen, Filialen, Déngschtleeschter oder Geschäftspartner hunn eng Präsenz. Dës Juridictioune kënnen ënnerschiddlech Dateschutzgesetzer hunn. An esou Ëmstänn, Qingkong wäert Moossnamen huelen fir sécherzestellen datt d'Donnéeën veraarbecht ginn wéi vun dëser Politik an applicabel Gesetzer verlaangt, déi och wann d'Iwwerdroung vun de perséinlechen Donnéeën vun der Date vun der EU an e Land oder eng Regioun, déi vun der EU Kommissioun als adequat Dateschutz unerkannt ginn ass, mir kënne verschidde legal Mechanismen benotzen, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer. You can klickt hei to obtain a copy of the EU’s standard contractual clauses.

9. Updates to This Policy

Qingkong reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

10. How to Contact Us

If you have any questions or suggestions, please contact export@remote-mowers.com. If you have any privacy complaints or issues, and want to contact Qingkong Data Protection Officer (DPO), wann ech glift klickt hei.

Wou Är perséinlech Donnéeë vu Qingkong am Aklang mat dëser Dateschutzpolitik veraarbecht ginn, d'Qingkong Entitéit déi op Är Ufro reagéiert, kontaktéiert Iech, liwwert Iech Produkter oder Servicer, oder huet ënnerschriwwen oder ass amgaang e Kontrakt mat Iech z'ënnerschreiwen ass de Controller vun de verbonne perséinlechen Donnéeën. You can klickt hei fir d'Kontakter vu Qingkong Entitéiten ze kréien.